Unable to travel due to Covid 19?
We have you covered for another two years
Marcus Gleinig
Last Update 4 years ago
Kia Orana!
We know that the Covid-19 pandemic continues to disrupt World travel and your plans to visit us. We really hope you will still include the Cook Islands in your future travel plans and have introduced more flexibility to use your credit vouchers.
Your voucher’s validity has now been extended to 36 months from date of issue and you are able to change the named traveler without any change fee.
Since vouchers in our system are created per passenger and per one way or return booking you may hold multiple vouchers.
They can all be used as form of payment towards future travel if booked before validity expires and you can book up to one year in advance.
Only Fully Flexible fares (fare classes Y,B,V) are eligible for a full refund, please read more here about refundable and non-refundable fares.
Air Rarotonga's decision to extend the validity of vouchers simply amends our original Contract of Carriage with you.
We really do look forward to welcome you aboard in the not too distant future.
Meitaki Maata e Kia Manuia
Air Rarotonga